Information We Collect

We collect information directly from you when you interact with our income optimization education platform. This includes details you provide during account registration, course enrollment, and when using our learning tools.

• Personal details like your name, email address, and phone number
• Educational background and professional experience information
• Learning progress, quiz results, and course completion data
• Payment information for course fees and subscriptions
• Communication records when you contact our support team
• Device information and browsing patterns on our website

We also gather technical data automatically through cookies and similar technologies. This helps us understand how you use our platform and improve your learning experience.

How We Use Your Information

Your information helps us deliver personalized financial education and support your learning journey. We use this data responsibly and only for legitimate business purposes.

We may send you relevant course recommendations and updates about new educational opportunities. You can opt out of marketing communications at any time through your account settings or by contacting us directly.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our educational platform effectively.

• Payment processors for secure transaction handling
• Cloud storage providers for data backup and security
• Educational technology partners for enhanced learning features
• Analytics services to understand platform usage patterns
• Legal authorities when required by Australian law

All third-party partners must agree to protect your information according to Australian privacy standards. They can only use your data for the specific services they provide to us.

Your Privacy Rights

Under Australian privacy legislation, you have significant control over your personal information. We're committed to honoring these rights promptly and transparently.

To exercise any of these rights, email us at support@elvitharisa.com with your request. We'll respond within 30 days and verify your identity before processing any changes.

Data Security Measures

We take data security seriously and implement multiple layers of protection to safeguard your personal information. Our security measures are regularly reviewed and updated.

While we use best practices to protect your data, no online system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention and Storage

We keep your information only as long as necessary for educational, legal, and business purposes. Different types of data have different retention periods based on their purpose and legal requirements.

• Course progress and educational records: 7 years after course completion
• Payment and billing information: 5 years for tax and accounting purposes
• Marketing communication preferences: Until you unsubscribe or close your account
• Support communications: 3 years for quality assurance
• Website usage data: 24 months for analytics purposes

All data is stored securely within Australia or with international providers who meet Australian privacy standards. When retention periods expire, we securely delete or anonymize your information.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our educational content. These small files help us remember your preferences and improve our services.

You can control cookie settings through your browser, though some website features may not work properly if you disable certain cookies. We use both essential cookies for basic functionality and optional cookies for analytics and personalization.

International Data Transfers

Some of our trusted service providers operate outside Australia. When we transfer your data internationally, we ensure these providers meet Australian privacy standards through appropriate safeguards and agreements.

These transfers are necessary to provide our educational services effectively, including cloud storage, payment processing, and educational technology features that enhance your learning experience.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this page shows when the policy was last updated.